About

Bridging Gaps in Employment and Education



Established in 1978 in Tillsonburg, Ontario, the Multi-Service Centre stands as a recognized and accredited charitable organization dedicated to promoting high-quality, accessible community services in Oxford, Elgin, and Norfolk Counties.

Our Home Support Services

Community Services and Home Support

We support seniors and people with disabilities, enabling them to maintain independence at home.

Charity Is One of Our Main Priorities

We help connect people to the services they need. We collaborate partnerships with the availability, accessibility, and effectiveness of community services.

Charity Is One Of Our Main Priorities
Employment And Literacy Service

Community Services and Home Support

We support seniors and people with disabilities, enabling them to maintain independence at home.

Charity Is Part of Who We Are

Helping Connect Communities to the Services They Need

As a founding partner of The Livingston Centre and the Campus of Care, the Multi-Service Centre nurtures innovative, collaborative partnerships that increase the availability, accessibility, and effectiveness of community services.

Mission

The Multi-Service Centre is a charitable organization providing excellence in employment, literacy and home support services to Oxford, Norfolk and Elgin communities through partnerships and innovation that allow others to embrace their personal independence.

Vision

Building a Community of inclusiveness, innovation and independence together.

Values

The Multi-Service Centre values Collaboration, Diversity, Integrity, Respect, and Quality.

Land Acknowledgement

We acknowledge the traditional territories in which we all live, work and play. We acknowledge the land because of those who have lived, worked, and played here first, as well as to build respectful relationships. Acknowledging the land is an important part of reconciliation. We are called to honour the authentic history of Canada, its original peoples and not be afraid to tell the story of the creation of this country that has historically been missing.

Get to Know Our Board of Directors
Photo of Helen Lamos-Parker

Helen Lamos-Parker

DIRECTOR

Helen was born in Tillsonburg, and spent her career in business education, largely in London. Upon retirement, she returned to Tillsonburg and began volunteering more than ten years ago with the Tillsonburg & District MSC.  Helen volunteers because she believes wholeheartedly that the work of the MSC improves the quality of life for many individuals… Many can stay in their homes because of the independence MSC services provide.

Photo of Marian Muth

Marian Muth

TREASURER

Marian is a longtime resident of the area and has owned and maintained an agricultural business for 41 years. She volunteers with the Tillsonburg & District MSC because she believes it provides a valuable and needed service in our area. It gives Marian an opportunity to give back to a community in which she enjoys a good quality of life that she wishes for everyone.

Photo of David Morris

David Morris​

DIRECTOR

For 36 years, David’s career was in Municipal Administration in the town of Tillsonburg, most recently as the Chief Administrative Officer of the town, from which he retired in 2009. He is supportive of the concept of the Multiservice Centre and The Livingston Centre in providing one-stop social services to the tri-county Area. David joined the board to give back to the community and support the important services being provided by this great organization.

Photo of Valerie Foerster

Valerie Foerster

VICE CHAIR & FUNDRAISING CHAIR​

Valerie was born in Tillsonburg and, together with her husband, owns a printing business in the area. Being on the board gives Valerie an opportunity to contribute back to the community.

Photo of Fran Bell

Fran Bell

CHAIR​

As an active resident of the Tillsonburg community for over thirty years, and now fully retired, Fran is involved in a number of community organizations in various capacities. She is passionate about ensuring that the quality of life in Tillsonburg remains high. Tillsonburg & District MSC makes valuable contributions to individuals in the tri-county area, changing lives for the better and bringing many services under one umbrella.

Barb Clendenning

DIRECTOR

Barb is a long-time resident of Tillsonburg and proudly raised both of her children here. Barb was active in the community for many years through her professional life, working in the home and community care industry. She is now retired and is thankful for the opportunity to give back to the community as a volunteer.

Leadership: Meet the Team Behind Multi-Service Centre
Kathryn Leatherland
EXECUTIVE DIRECTOR

A registered Social Worker, Kathryn lives in Norfolk County with her family. With a particular interest in rural communities, Kathryn has spent her career working with older adults and their families to help them access care enabling them to remain in their homes. Kathryn is committed to understanding the needs of people living in rural and smaller communities and offers services that exceed their expectations.

Chris Riley
DIRECTOR OF OPERATIONS

Chris has been with the MSC for more than a decade, starting in the Finance department and moving up into his current role as Director of Operations. A committed family man and lifelong resident of Oxford County, Chris finds his work with the MSC particularly meaningful. He enjoys helping both his co-workers and clients alike while providing high-quality service and value.

Diana Handsaeme
DIRECTOR OF HOME SUPPORT SERVICES

A lifelong Norfolk County resident, Diana is a registered nurse with 26 years of experience in geriatrics. As the Director of both MSC Home Support Services and Stonebridge Community Services, she provides both clinical and program oversight. For Diana, it is a privilege to provide services that support seniors’ independence as well as keep them connected to our community.

Transparency and Accountability in Action
Quality & Accountability

Check our Annual Reports on
our Resources Page!

Whistleblower Policy

The Multi-Service Centre upholds the commitment to the utmost ethical benchmarks, without exception. Every team member, including staff, volunteers, or stakeholders, who possesses any apprehensions is strongly urged to communicate with us promptly. We highly value your input, which we will address within a single business day. Kindly direct your concerns to: complaints@multiservicecentre.com to ensure optimal responsiveness.

Let’s Talk Today

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