Client and Family Council
Working together to enhance the well-being and independence of our clients.
What is the purpose of this council?
- Provides a setting for caregivers and clients to give input into policy and program development
- Provides an opportunity for patients and families to review recommendations referred to the council by staff and administration
- Guides information, needs and concerns to staff and administration
- Provides opportunities for staff to listen to their clients and families
- Provides a safe place for patients and families to provide input

What are the benefits of a council?
- Promotes respectful, effective partnerships between clients, families and health professionals
- Leads to increased understanding and cooperation between clients, families and staff
- Provides an effective process for receiving and responding to client and family input
- Results in more efficient planning to ensure that services really meet consumer needs and concerns
Documents
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Terms of Reference
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Code of Conduct
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Client & Family Council Staff Members
- Diana Handsaeme - Director of Home Support
- Abby Mallott - Support Services Manager
- Jessica Christo - Home Support Manager
- Jessica Weibe - Quality Assurance Coordinator
- We are currently looking for new members to join the Client and Family Council!
- If you are interested in donating your time and input, or know someone who might be, please contact Diana Handsaeme at 519-842-9008 ext. 227 or send an email to dhandsaeme@multiservicecentre.com
CFC Newsletters
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July 2023
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February 2023
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December 2022
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October 2022
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August 2022
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June 2022
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April 2022
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February 2022
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November 2021
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May 2021
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November 2020
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CFC Meeting Minutes
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June 2023
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April 2023
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February 2023
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December 2022
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November 2022
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August 2022
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We'd love to hear from you!
Take our 3 minute survey and let us know your comments or suggestions.
Let's talk today
Reach out below for more information on joining the council, agenda suggestions, comments, or questions.