Client & Family Council

Working together to enhance the well-being and independence of our clients.  

WE NEED YOU!

Join the Client & Family Council today!

Council Meetings are held on the last Tuesday, every other month. During these meetings, Council members are an invaluable advisory resource on how best to enhance the quality of life, well-being and independence of clients receiving our home care services. Contact us below to inquire!

Established in 1978 in Tillsonburg, Ontario, the Multi-Service Centre stands as a recognized and accredited charitable organization dedicated to promoting high-quality, accessible community services in Oxford, Elgin, and Norfolk Counties.

What is the purpose of this council?

Provides a setting for caregivers and clients to give input into policy and program development
Provides an opportunity for patients and families to review recommendations referred to the council by staff and administration
Guides information, needs and concerns to staff and administration
Provides opportunities for staff to listen to their clients and families
Provides a safe place for patients and families to provide input

What are the benefits of a council?

Promotes respectful, effective partnerships between clients, families and health professionals
Leads to increased understanding and cooperation between clients, families and staff
Provides an effective process for receiving and responding to client and family input
Results in more efficient planning to ensure that services really meet consumer needs and concerns

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